Privacy Policy

• Account & business data: restaurant name, GSTIN, staff names/logins, and role information.
• Operational data: orders, menu items, inventory levels, table/floor layout, shift records.
• Financial data: transaction records, vendor bills, expense entries, and the accounting/GST data generated from them.
• Receipt images: photos forwarded via WhatsApp for AI-assisted expense logging.
• Usage data: basic technical logs used for security and reliability.

• To operate the core service — billing, inventory, kitchen routing, accounting, and GST filing.
• To process receipt photos through our AI providers for expense extraction.
• To send transactional messages (order confirmations, account linking) — never marketing messages without consent.

Each restaurant’s data is logically isolated from every other restaurant on the platform. Staff logins only ever access the restaurant(s) they’ve been granted access to.

Receipt and menu photos are sent to third-party AI providers solely to extract structured data (vendor, line items, prices); these providers process the data to return that extraction and don’t use it to train models on our data.

Data is shared with third-party processors only as needed to provide the service:

• Payment gateways (Razorpay, Cashfree) — funds settle to your restaurant’s own account, not through EasyBills.
• WhatsApp Business Platform (Meta) — to receive forwarded receipt photos.
• Accounting/GST infrastructure — to post ledger entries and file GST returns on your behalf.

We never sell your data, and never share one restaurant’s data with another.

We use industry-standard measures (encrypted connections, access controls scoped per restaurant and per role) to protect your data. We’ll notify affected restaurants promptly in the event of a breach affecting their data.

We retain operational and financial data for as long as your account is active, and for a reasonable period after closure to meet accounting/statutory recordkeeping obligations.

You can request access to, correction of, or deletion of your restaurant’s data by contacting us. Staff members can review and correct their own profile information from within the app.

Questions about this policy or your data: [email protected].